Terms and Conditions

Effective Date: 12th November 2024

1. Acceptance of Terms
  • By accessing or using Spa Navigator’s website (spanavigator.com) and services, you agree to comply with and be bound by these Terms and Conditions. If you do not agree to these terms, please do not use our website.
2. Services Provided
  • Spa Navigator provides a platform for spa and wellness providers to list their services, allowing customers to inquire, compare, and book these services through our portal.
3. Use of the Website
    • Eligibility: You must be at least 18 years old to use our services.
    • Account Registration: Some features may require you to create an account. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
    • Prohibited Uses: You agree not to use the website for any unlawful purpose, to violate any regulations, or to transmit any harmful content.
4. User Responsibilities
    • Information Accuracy: Users are responsible for providing accurate and up-to-date information when creating an account or submitting inquiries.
    • Respectful Communication: Users must communicate respectfully with service providers and adhere to the terms established by each provider.
    • Booking Arrangements: Users must be aware that bookings or inquiries may be subject to the individual terms and conditions of each service provider.
5. Intellectual Property Rights
  • All content on this website, including text, graphics, logos, and images, is the property of Spa Navigator or its content suppliers and is protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, or use any content without prior written permission.
6. Third-Party Links and Services
  • Our website may contain links to third-party websites or services, which are not owned or controlled by Spa Navigator. We are not responsible for the content, privacy policies, or practices of any third-party sites or services.
7. Payments and Transactions
    • Payments: Any payments made to service providers via our platform are processed through third-party payment processors. We are not responsible for any issues arising from transactions or fees related to these payments.
    • Disputes: Any dispute regarding services booked through the platform must be resolved between the user and the service provider. Spa Navigator is not liable for any issues related to the quality of service provided.
8. Limitation of Liability
  • Spa Navigator shall not be liable for any indirect, incidental, or consequential damages resulting from:
    • The use or inability to use our platform or services.
    • Unauthorized access to or alteration of your data.
    • Interactions with service providers or other users.
    • In jurisdictions where the exclusion or limitation of liability for consequential or incidental damages is prohibited, our liability shall be limited to the fullest extent permitted by law.
9. Disclaimers
    • No Warranty: We provide our website and services "as is" without warranties of any kind, whether express or implied, including but not limited to implied warranties of merchantability or fitness for a particular purpose.
    • Service Accuracy: While we strive to provide accurate information, we do not guarantee that all listings or service details are complete or free from errors.
10. Modifications to the Terms
  • We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting on the website. It is your responsibility to review these Terms regularly.
11. Termination
  • We reserve the right to suspend or terminate your access to our website and services, without notice, if you violate these Terms or engage in any unlawful or harmful activity.
12. Governing Law
  • These Terms shall be governed by and construed in accordance with the laws of Sri Lanka, without regard to its conflict of law provisions.