Privacy Policy

1. Introduction
  • Spa Navigator ("we," "our," or "us") operates the website spanavigator.com. We are committed to protecting the privacy of our users. This Privacy Policy outlines how we collect, use, and share information about you when you visit our website or use our services. By using our website, you agree to the collection and use of information in accordance with this policy.
2. Information We Collect
  • We may collect the following personal information from you:
  • Contact Information: including your name, email address, and phone number. Usage Data: collected automatically as you interact with our website through cookies and similar tracking technologies.
3. How We Use Your Information
  • We use the collected information for the following purposes:
    • To manage bookings and respond to inquiries.
    • To improve and enhance our services.
    • To conduct email marketing, with your consent, and to keep you informed about our latest updates.
    • To perform analytics, such as using Google Analytics to track website usage, in order to improve user experience.
4. Sharing Your Information
  • We may share your information with trusted third parties, including:
    • Service Providers: such as payment processors to facilitate transactions.
    • Email Marketing Services: to send you updates, with the option to unsubscribe.
    • Analytics Providers: such as Google Analytics, to understand how our website is used.
    • Listed Suppliers: We may share necessary information with suppliers listed on our portal to facilitate your inquiries and bookings.
5. Data Retention
  • We retain your personal information for a period of 12 months unless a longer retention period is required or permitted by law. After this period, your data will be securely deleted or anonymized.
6. Your Rights
  • Depending on your jurisdiction, you may have certain rights regarding your personal information, including:
    • The right to access and update your data.
    • The right to request deletion of your data.
    • The right to withdraw consent for email marketing communications.
    • To exercise these rights, please contact us at hello@spanavigator.com
7. Security of Your Information
  • We use secure servers and regularly conduct security audits to protect your personal information. However, please be aware that no method of transmission over the Internet is 100% secure.
8. Managing Communication Preferences
  • You may unsubscribe from marketing emails at any time by following the instructions in the emails we send or by contacting us at hello@spanavigator.com
9. Cookies and Tracking Technologies
  • Our website uses cookies and similar technologies to collect data on usage and improve your experience. You can set your browser to refuse all cookies or to alert you when cookies are being sent. However, if you do not accept cookies, some portions of our site may not function properly.
10. Changes to This Privacy Policy
  • We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. Please review this policy periodically for any changes.
11. Contact Us
  • If you have any questions or concerns about this Privacy Policy, please contact us at hello@spanavigator.com